There are two main providers to get your internet and TV connection in the UAE, du and Etisalat. They provide home internet, landline and TV packages.
First find out which provider supplies this service in your apartment or villa. A residential or commercial tower is serviced by either du or Etisalat. The real estate agent should have this information. If not then ask a neighbour or the front desk in the building.
You can also call du (04 390 5555 – if you’re calling from abroad dial +971 4 390 5555) or Etisalat (assuming you’re not an Etisalat customer already dial 800 101 – if you’re calling from abroad dial +971 4 004 44101).
You will then need to visit the branch of the correct provider and file an application.
You will need your passport, residency visa and Emirates ID, a copy of these documents and a filled out application form, which can be downloaded online.
Both du and Etisalat offer a number of packages with various speeds, including 56kbps-4Mbps dial-up, ISDN, ADSL, wi-fi connection, prepaid internet, cable etc.
Getting a pet in Dubai does not only involve your consent but also the approval of your land owners. If your community does not allow pets, a specifically signed approval from the owners can allow you to keep pets at home too.
Once you have got the pet of your choice, you should head to the Veterinary Services Section at the Public Health Department of Dubai Municipality for registration.
Dubai Municipality rules state that all cats and dogs must be registered with them and have what is called a Municipality tag. This plastic neck tag is renewable every year each time your pet is vaccinated.
If your pet was to get lost and then found, the tag has a unique number on it that will relate to your contact information held at the Veterinary Services Section of DM. Therefore, the tag needs to be kept on your pet’s collar at all times.
When heading to the Dubai Municipality to get your pet registered, make sure you have:
Registration can also be done at veterinary clinics. The procedure remains the same, but prices vary from Dhs10 for registration and the neck tag at the municipality to Dhs75 in private clinics across Dubai.
All pets should also be micro-chipped, which can also be done at the municipality. If a pet is found without a tag, they will be treated as a stray animal.
All cats and dogs must be registered, microchipped and vaccinated, or you could face fines and confiscation.
Ejari means ‘My Rent’ in Arabic and is a system used to make registration of rental and lease agreements easy and accessible to owners and real estate management companies.
The registration of a tenancy agreement in the UAE has been a legal requirement for some years, but has not been enforced.
An attested lease agreement is, however, now required for all tenants in the UAE to obtain or renew visas for family members and for a new trade licence or renewal.
Also, an attested lease is required for municipality-related transactions or if a tenant has an issue with their landlord and has to refer it to the rent committees of municipalities.
To apply for Ejari, the required documents include: an original tenancy contract signed by both parties, copy of passport with residence visa of the tenant, landlord’s details, latest electricity and water bill or registration deposit bill, mobile number of tenant and shop/unit/villa/flat number.
For a firm or company, the requirements include an original tenancy contract signed by both parties, copy of the trade licence or initial approval and name reservation certificate, latest electricity and water bill or registration deposit bill, passport copy of tenant/licence owner/partner, contact person’s name and mobile number and shop/unit/villa/flat number.
The completed and signed applications in both cases have to be submitted to the appropriate municipality or land department.
Ejari registration can only be done from the emirate where the tenancy contract has been issued.
The cost for the registration is Dhs160 and typing fee is Dhs35.
See www.ejari.ae for more details.
Getting an alcohol licence in Dubai is “actually really simple”, insists Damon Tudor, general manager of African + Eastern, the company which is the largest distributor of alcohol in the UAE.
The process can be done by either going to a store, or online, he said.
“Ourselves or MMI, that’s no issue,” the African + Eastern general manager said. “We both issue the same licences.”
The property owner or the lease holder of a property is the person responsible for getting the licence. However, the owner or lease holder is also able to grant an NOC (No Objection Certificate) to tenancy holders too.
Applying for the licence is done by the individual. The applicant, who must prove they are non-Muslim, aged 21 or older, earning more than Dhs3,000 a month and resident in the UAE, has to supply some documents: namely, passport, residency visa, labour contract or salary certificate from their employer and a tenancy contract.
“Bring that along and the guys at the shop will coordinate it so that you don’t have to deal with the police,” he says.
The person can upload their documents online – but still needs to go to the shop to sign things. If approved, the licence will be issued up to a week later.
The licence costs Dhs170 and has to be renewed annually.
“Just get it done,” urged Tudor. “Play safe.”
If you are a new resident in Dubai or just relocating within the city, the two basic requirements you will probably be looking for are running water and electricity – both can be done through the Dubai Water and Electricity Authority (DEWA).
DEWA gives tenants the opportunity to activate the services through an online or offline platform.
The offline method requires the customer to collect the activation application at a DEWA customer care centre, such as the ones located in Al Hudaiba, Al Wasel, Burj Nahar, Al Tawar, Umm Ramool or Ayal Nasser.
Next, you have to fill out the application and attach the required documents – which includes the tenancy contract and a passport copy with a valid UAE residency visa or a business trade licence (if applicable).
To finish off the offline procedure, submit all of the documents at the customer care centre and pay the security deposit fee of Dhs2,000 for apartments or a Dhs4,000 for villas.
DEWA states that services can be expected to be activated within 24 hours after paying the security deposit fee.
If you prefer an online platform, DEWA has an application form that can be filled out. You would have to attach the required documents – same ones as listed above – and submit them online on DEWA’s website. As for the security deposit fee, payment can be made using ePay.
Services can also be expected to be activated after 24 hours of paying the security deposit online.
There is also an activation fee that you will be required to pay, however, the amount depends on the metre type of your residential unit.
More information on how to activate your DEWA services and the online applications can be found here.
If you would like to sponsor a maid you will have to submit an employment visa application to the General Directorate of Residency and Foreign Affairs, which will cost Dhs350.
You will also need to submit the maid’s passport copy and her passport-sized photo with a white background.
A copy of the sponsor’s passport, residency visa, Emirates ID and salary certificate is required if you work for the government or for a semi-government company. These are also required if you work in the private sector, but you also need to submit a copy of your labour contract.
Other documents needed are a passport and residency visa for the wife and a marriage certificate if she is not on the husband’s visa.
A copy of Ejari contract is also required, as you can only sponsor a maid if you have a two-bedroom flat or more, and a copy of your latest Dewa bill.
A Dhs2,000 warranty deposit needs to be paid, which will be refunded once the maid leaves the country.
It takes a maximum of one day to get the visa.
You have 60 days after the maid enters the UAE to arrange for her residence visa. Visa charges are Dhs350, while the fee to the government every year is Dhs5,000.
The maid will also have to have a medical test prior to getting the residence visa, which costs Dhs310, along with the Emirates ID fee of Dhs100 for each residency year in addition to Dhs70 that is collected when submitting the application through printing officers or Dhs40 in case of submitting e-applications through the Emirates Identity Authorities website.
If the maid is already in the country you will need to submit the same set of documents in addition to the maid’s original passport as well as the cancellation papers from the previous employer.
Employment visas for maid inside the country will cost Dhs1,060. You also have to submit a ‘change of status’ application, which costs Dhs680.
Like in any other country, getting married in the UAE is not a difficult process. However, one will have to meet certain requirements to be eligible for marriage.
For Emiratis, both the groom and the bride along with their legal guardians and two Muslim witnesses must be present at the wedding ceremony.
The UAE Marriage Fund provides financial support and marriage counselling to young Emirati couples about to be married. Couples can seek marriage grant or register for mass wedding.
For expatriates’ marriages, either the bride or the groom must be having a valid UAE residence visa. The other party must undergo a medical examination before their marriage.
To get married in the UAE, one has to produce their birth certificate, a certificate of marital status-stating whether they are divorced, single or widowed, a passport and passport-sized photos, as well as those of their partner.
The certificate of marital status must be approved by the Ministry of Foreign Affairs of your country or by the consulate representing your country in the UAE. A pre-marital mutual check certificate may also be required.
You will also have to find two witnesses who have to be present at the wedding ceremony.
Muslim women should get their fathers’, brothers’ or uncles’ to be able to get married.
Expat couples can get married at their holy place of worship like a temple or church, at their embassy or consulate in the UAE or even at their residence.
Some countries require their citizens to apply for marriage to their embassy or consulate in the UAE at least two months before the scheduled date of wedding.
Expatriate men marrying a UAE national lady have to provide a good conduct certificate from the police.
Women who have obtained UAE citizenship by dependency are not allowed to get married to expatriates.
Registration of marriage
For Muslim expatriates, the marriage contract must be registered in a Sharia court in the UAE.
For non-Muslim expatriates, marriage laws of their home country will be applied.
In any case, all marriages must be registered with your embassy or consulate in the UAE.
Marriage formalities may differ slightly from emirate to emirate.
If a man needs to sponsor a wife or child on his visa he must provide the original copy of the child’s/wife’s passport along with three passport-sized photos with white background.
You will also need to attach a copy of the sponsor’s passport, residency visa, Emirates ID and salary certificate if you work for the government or for a semi-government company, while if you work in the private sector you will need to submit a copy of your labour contract.
You can only sponsor a child or a spouse if you have a salary of more than Dhs3,000. This can vary on case by case basis.
You also need to submit a copy of Ejari and a copy of your latest Dewa bill.
You will need to apply for an Emirates ID card for the child/spouse before submitting the residence visa application. The residence visa application cost Dhs380.
The Emirates ID cost is Dhs100 for each residency year in addition to a Dhs70 fee that is collected when submitting the application through printing officers or Dhs40 when submitting e-applications through the Emirates Identity Authorities website.
You will also need to have a medical for the child/wife which costs Dhs310.
If the child is outside the country you will need to first apply for an entry visa, which costs Dhs350 and then once inside the country you can continue the procedures as above.
For a newborn baby you will need to have the birth certificate attached to the application.
Women can only sponsor a child/husband with a special exemption from the General Directorate of Residency and Foreign Affairs. She will need to submit the application to the directorate, which takes the decision after studying each case separately.
For more information check dnrd.ae